Texas Association for Court Administration

Event Cancellation Policy

• Substitutions. If you are unable to attend, we encourage you to send a substitute.  Substitutions will be authorized when a written request for substitution of conference or program is received by the TACA Treasurer and TACA Secretariat at least 31 days prior to the scheduled start of the program.
• 31 or More Days Prior. A full refund of fees paid will be authorized when a written request for cancellation of the conference or program is received by the TACA Secretariat at least 31 days prior to the scheduled start of the program.
• Cancellations made within 30 days or less of the scheduled start of the program are not eligible for a refund. No refund will be given for participants who do not attend the program.
• Exception Requests. The TACA Board may make exceptions to the refund policy in the event of an emergency that prevents the participant from attending as scheduled.
• Documentation. To receive a refund, a registrant must submit written documentation to the TACA Treasurer and TACA Chair identifying why they believe a refund is entitled.
•  Additional Document. TACA reserves the right to ask a registrant seeking a refund for additional documentation to support their request. For example, if a registrant is seeking a refund due to a critical illness, TACA reserves the right to ask for a statement from the registrant’s medical provider.
• Refunds. If TACA determines that a registrant is entitled to a refund, the refund will be processed and the registrant reimbursed within 60 days of TACA’s decision to grant the refund request.